Frequently Asked Questions
We're happy to help!
Do you have a question or need some help?
📧 info@fearlessfaith.nl
Our team is available Monday to Friday, 9:30 AM - 6:00 PM.
General
What is Fearless Faith?
Fearless Faith is a Christian lifestyle brand that merges faith with everyday living. Our products are designed to inspire courage and boldly express the message of Faith over Fear.
What does “Faith over Fear” mean?
“Faith over Fear” reflects the belief that trust in God is stronger than fear or uncertainty. It’s a reminder to live boldly, guided by faith rather than doubt.
Where are your products designed?
Our products are thoughtfully designed to reflect faith, inspiration, and purpose. Production may take place through trusted partners while maintaining a strong focus on quality and meaning.
Order
How do I place an order?
1. Place your products in the shopping cart.
2. Review your order and click Order.
3. Log in or enter your details.
4. Choose your shipping and payment method and complete the order.
5. You will then receive an order confirmation by email.
You have successfully placed an order
Can I change my order after placing it?
If your order has not yet been processed, we may still be able to make changes. Please contact us as soon as possible.
Can I cancel my order?
Orders can not be canceled. If you widh to cancel, please contact us as soon as possible.
Payment
What payment methods do you accept?
We accept several secure payment methods such as payment with credit cards , Paypal, Ideal (through Mollie), and other options displayed at checkout.
How do I use a discount code?
Enter your discount code in your shopping cart, before the reviewing the order.
Delivery
What are the shipping costs?
Shipping costs are calculated at checkout and may vary depending on your location.
How long does packaging take?
Packaging your products usually takes 1-2 business days, depending on the day you have ordered.
How long does delivery take?
Delivery usually takes 5-10 business days, depending on your location and the product ordered.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number so you can follow your package.
Return & refund
Can I return my order?
Yes, you may return your order within 14 days of receiving it, provided the item is unused and in its original condition.
How do I request a return?
You can either create a return yourself, or you can choose to contact our customer support team with your order number and reason for the return. We will provide you with the return instructions.
When will I receive my refund?
Who pays for return shipping?
Unless the item is defective or incorrect, return shipping costs are typically the responsibility of the customer.
Complaints
What should I do if my item arrives damaged?
Please contact us as soon as possible and include photos of the damaged item if possible. We will work with you to find a suitable solution.
What if I’m not satisfied with my purchase?
Your satisfaction is important to us. Please contact our customer support team and we will do our best to resolve the issue.
